CSI Achieves 100 Percent Renewal of Core Contracts
Mar 22, 2016
OTC Disclosure News Service
Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end
technology solutions that empower financial institutions to remain
competitive, compliant and profitable, retained 100 percent of its core
contracts up for renewal in fiscal year 2016, which ended Feb. 29, 2016.
Driven by high levels of customer satisfaction and access to technology
innovations, contract renewals were signed by financial institutions
across the country that are each leveraging one of CSI’s two core
bank processing solutions: NuPoint® and Meridian.NET.
During the past fiscal year, CSI has launched several new solutions,
including CSI CRM and an expanded digital banking suite, while
continuing its focus on delivering exemplary customer service. First
City Bank, located in Columbus, Ohio, credits CSI’s dedication and
quality of service as significant factors in the bank’s decision to
extend its contract of service.
“In business, customer loyalty is earned, not given, and the most
important factors in First City Bank’s decision to renew our contract
and expand our relationship with CSI were the people and service,” said
Jim Bush, vice president of First City Bank. “At the end of the day, we
want to partner with a business that shares our core values and provides
the highest level of personalized service. No other company we work with
does it better than CSI—it’s not even close.”
CSI’s suite of core
processing solutions enables customers to achieve success by
providing them a fully integrated, high-performing infrastructure to
meet the diverse demands of today’s financial institutions. NuPoint, a
cloud-based core platform, delivers a customized solution that enables
full integration across banking platforms as well as customized views of
information by workstation. With Meridian.NET, which is offered as an
in-house or outsourced solution, financial institutions can customize
core operations, from risk
mitigation to reporting, to meet the bank’s individual market needs.
“In today’s financial environment, banks need a solutions provider that
can adhere to the complexities of the industry, and not only partner
with customers and employees, but also deliver high-performing
technology,” said Stan Eckenberg, president and chief operating officer
for CSI. “Our 100 percent retention of core contracts demonstrates that
our customers value the personal relationships we cultivate with them.
And our ability to retain and extend our business relationships in
today’s competitive market speaks to the quality of our products and
About Computer Services, Inc.
Computer Services, Inc. (CSI)
delivers core processing, managed services, mobile and Internet
solutions, payments processing, print and electronic distribution, and
regulatory compliance solutions to financial institutions and corporate
customers across the nation. Exceptional service, dynamic solutions and
superior results are the foundation of CSI’s reputation and have
resulted in the company’s inclusion in such top industry-wide rankings
as the FinTech 100, Talkin’ Cloud 100 and MSPmentor Top 501 Global
Managed Service Providers List. CSI’s stock is traded on OTCQX under the
symbol CSVI. For more information about CSI, visit www.csiweb.com.
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