Nationstar Introduces New Website, Mobile App


Nationstar Mortgage Holdings has unveiled a new website and mobile application.

The website and app will include educational content, interactive data tools and modules regarding mortgage payments. The website will be mobile-responsive, so that borrowers can access it via mobile devices if they do not have the app.

In terms of educational content, the digital tools will feature guides and videos on topics such as escrow accounts, mortgage assistance and payments.

The interactive data aspect will integrate Nationstar’s Street Smarts technology, which provides insight on a borrower’s loan, home and neighborhood. Other data content that can be accessed will include credit scores, equity analysis and pay-down options.

Nationstar said the website and mobile app were the culmination of a two-year effort “to not only create industry-leading digital assets but to introduce a whole new approach to business that empowers customers.”

“We don’t want to just enhance our site’s functionality, or add a mobile app, we want to upgrade our customers’ experience and challenge the standard for customer service in the mortgage industry,” Nationstar Chairman and CEO Jay Bray said in a news release.

The company plans to incorporate further updates and functionality into both platforms over the next year.

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