New Institute to Research Distressed Customers’ Mindset

To those who agree that traditional approaches to financial education have generally failed, the newly created Consumer Credit Research Institute is a timely endeavor. Encore Capital Group of San Diego said it established the customer study center in an effort to promote financial literacy through a better understanding of distressed customers and the way they make financial decisions.

Article source: http://www.nationalmortgagenews.com/msn_features/mortgage-customer-research-1027740-1.html

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