The rule in business is supposed to be, “The customer is always right.” But when two different sets of customers are looking for mutually exclusive experiences, something’s got to give.
In the case of Houston restaurant La Fisheria, a supposedly family-friendly establishment, that has meant instituting a ban on children under 9 after 7 p.m., so that customers looking for a meal that doesn’t come with a free side order of unruly young’uns can eat in peace.
The new policy, posted at the door and also on the restaurant‘s Facebook page, reads:
LA FISHERIA AFTER 7:00PM….
After 7:00 pm, people over eight years old only.
For your understanding,
We are a family friendly restaurant, and we also respect all of our customers so we introduce this new policy to the restaurant.
thanks for your understanding.
Based on interviews done by local Houston news outlets, response is predictably mixed: Some people are thrilled, and think more restaurants should follow suit; others say they won’t patronize again La Fisheria at any hour — kids menu or no.
In an interview on KHOU 11 News, executive chef Aquiles Chavez explained, “We find children that are crying, some kids, they are running under the tables, and our customers don’t like [it]. … Seven o’clock is not a time for children, especially when we serve drinks and wine.”
What’s your opinion? We welcome your comments below.