Southwest: Technical issues check hundreds of flights

DALLAS (AP) — Southwest Airlines says hundreds of flights have been behind by technical issues that are forcing it to check in some business manually during airports and causing prolonged lines.

The Dallas-based association asked travelers to arrive during slightest dual hours before their scheduled departures as a problems that began Sunday morning continued into a evening. It is also seeking business to use airfield kiosks to imitation boarding passes and tags for luggage.

Representatives for Southwest did not contend what caused a problem or how prolonged it would take to resolve. Spokesman Brad Hawkins pronounced there was “absolutely no denote now” that a problems were a outcome of hack.

At Los Angeles International Airport progressing in a day, several dozen people swarming a Southwest depot watchful to be released hand-written tickets. By late afternoon, Southwest pronounced about 450 of a 3,600 flights scheduled for a day had been delayed.

E.J. Schultz, a contributor for Ad Age who was holding a Southwest moody from Chicago’s Midway International Airport, pronounced a airline was revelation people during a embankment that travelers with paper boarding passes were fine. But those who had downloaded their tickets onto their mobile phones were told they had to mount in line, he said.

Schultz pronounced he didn’t know because Southwest didn’t announce that people should imitation out their boarding passes during home before removing to a airport.

“If everybody had finished that, it would’ve saved so most time,” he said.

Schultz pronounced there was a line of about 50 people during a Southwest gate. His moody took off roughly 15 mins after a scheduled depart time of 4:30.

The prolonged lines during check-in might meant some passengers didn’t make their flights.

Emily Mitnick, who was drifting to Detroit from Denver International Airport, pronounced she missed her 10 a.m. flight, even yet she parked her automobile around 8 a.m. She estimated that about 1,000 people were on line during a check-in for a boarding pass. When she went downstairs to a curb-side check-in, she pronounced there were about a integrate hundred people in line there as well.

By a time she got on line to go by security, it was around 10:15 a.m.

“The time was ticking and a moody took off,” pronounced Mitnick, who was perplexing to get to Detroit by a opposite moody to Chicago.

In a statement, Southwest pronounced it was still carrying “intermittent” technical issues on a website, mobile app and in a phone centers and airports check-in systems. It pronounced that while it is operative on a issues, workers during airports are assisting business with their itineraries.

Last month, American Airlines gifted mechanism problems that prevented passengers from checking in and quickly halted flights on name routes. Airline officials pronounced during a time that they bound a problem after reduction than dual hours, and that there was no denote that a complement had been hacked.

In July, hundreds of United Airlines flights were behind after a airline gifted mechanism problems for a second time in only over a month. A United deputy pronounced during a time that a glitch was caused by an inner record issue, and not an outward hazard or hacker.

Copyright 2015 The Associated Press. All rights reserved. This element might not be published, broadcast, rewritten or redistributed.

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